Privacy Policy

At Piposto, your privacy is important to us. We are committed to protecting your personal information and ensuring that your experience with our flower shop is safe, secure, and enjoyable. This privacy policy outlines how we collect, use, and protect your information when you visit our website and use our services.

1. Definition of Personal Data

Personal Data refers to any information that is directly or indirectly related to an identified or identifiable individual. For example, but not limited to, names, contact details including telephone numbers and e-mail addresses, delivery addresses, and other details. The collection and processing of your Personal Data is governed by the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong and we ensure you that we deal with your personal data responsibly and lawfully.

2. Personal Information Collection

We may collect any of the personal information listed below when you place an order through our website or correspond with us:

• Contact information; name, telephone number, email address, delivery address
• Transaction information: Order details, including the products you purchase, and any notes you may include.

3. Use of Personal Data

We use your personal data for several purposes:

• To process and fulfill your orders.
• To communicate with you regarding your orders, deliveries, or inquiries.
• To improve our products and services.
• To send you promotional offers, news, and updates (only if you opt-in).

Please rest assured that we do not use your personal data for any other purposes without your consent, besides those mentioned above.

4. Transfer of Personal Data

Piposto does not share, sell, or rent your personal information to third parties. We would share your data only with trusted providers, when necessary, in completing your order, such as delivery companies; however, only in accordance with the Personal Data (Privacy) Ordinance and under the law. These third-party providers should maintain confidentiality over your personal details. We will not disclose your personal information to third parties unless we are required to do so by law or in response to a legal request.

5. Children's Privacy

Piposto's website is not directed to children under 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information from our records.

6. Your Rights

You have certain rights under the Personal Data (Privacy) Ordinance (PDPO) to:

• Obtain a copy of the personal data we hold about you.
• Have inaccuracies in the personal data we hold about you corrected.
• Request erasure of your personal data, subject to certain exceptions.

7. Changes to This Privacy Policy

Piposto reserves the right to update or modify this privacy policy at any time. Any changes will be posted on this page. We encourage you to review this privacy policy periodically to stay informed about how we protect your personal data.

8. Contact Us

Please feel free to contact us at [email protected] if you have any query.